About our web design agency

Based in North Dorset, our Sturminster Newton office is in the perfect location to deliver outstanding web design across Dorset, Somerset and Wiltshire.

A new web agency with a lot of passion…

Founded in 2018, Digital Duck came about in an instant. There was no real plan, no grand dream and no going back.

Okay, that might be a little dramatic, the reality is we knew what we wanted to achieve and went for it. Why?

The long and short story is both myself (Toby), and Kacper were web developers for a well know Dorset Agency. Like many before us, we felt under-appreciated and ignored. Almost as though we worked on a production line. There was no sense of teamwork; we’d get handed a design and told to code it.

We knew that there was a better way. A way that would allow us to do more than write code all day. What we wanted was to educate clients on how technology could make their lives easier. Our boss wasn’t sold, and he was happy sticking to the production line approach.

Disgruntled and worn down, I resigned. There was no word of starting a business, and no fallback employment lined up. Two days later Kacper handed in his resignation. We spoke for about ten straight hours, and Digital Duck came into being.

How our web agency is different!

Knowing we wanted to break the mould of traditional agencies we set ourselves one simple goal.

To do more than any other agencies at affordable prices!

That’s it; we founded our agency on the premise of doing more for the businesses we work with.

Websites are a fundamental tool for any company, and that’s not changing anytime soon. The problem is that nowadays everyone and their dog has a site.

Truthfully, a beautiful website is the bare minimum that a business needs. Which is why we exist, to guide you in all things digital.

We created our ultimate digital solution to offer you a continuous website & digital marketing solution for one flat fee.

What’s the ultimate digital solution?

We promise customers that we’ll:

  • Never overcharge
  • Be honest in all things
  • Always be reachable
  • Be prompt to respond
  • Never needlessly up-sell
  • Always be understandable

Some of our specialities:

Looking for a service not listed? Shoot us a message; there’s a high likelihood we can help.

FAQ’s for our web agency

That actually get asked!

We’re here to make sure you succeed, and unlike most agencies, we know that a well-designed website isn’t enough to make that happen. So, we focus on doing more.

We offer everything you need to grow your brand online; at affordable prices, continuously. That means you can get a high-performing, beautifully designed website, Web Hosting, SEO and website optimisation from one place.

Not only that, but our process is one that builds on your strengths and removes your weaknesses. By looking at your business from a digital perspective. We’ll help you automate parts of your workload so you can focus on what matters — providing excellent customer service!

For web design & development projects, we can have you up and running within 3-5 weeks.

eCommerce projects can take a little longer at 3-8 weeks, depending on what functionality you’re looking to achieve.

Our other services can range from a few hours to a handful of days. And our Ultimate Digital Solution is a monthly service in which you’ll get a dedicated developer to handle any requests you send our way.

For web design & development projects, prices can range between £400 – £10,000 with the latter being for a feature-rich eCommerce site.

Our SEO service costs are between £50 – £150. WordPress support comes in at £50 a month, and our Ultimate Digital Solution is £600 a month (trust us it’s worth it).

Anything else is charged at £35 an hour or by quote. We always try and take your budget into account so feel free to say a number, and we’ll work to that.

We’re a results focus web agency, but even so, we want you to be proud of your website. To achieve the perfect balance we work in set stages only progressing once you’ve seen, discussed and signed-off on everything.

We pride ourselves on communication and will always make sure to discuss everything with you throughout your project. In some cases, we might try to steer you away from what you imagined, but we’ll always have a valid reason why; and defer to you for the final decision.

If you’re looking for a specific service but can find it on the site, give us a call or shoot us a message. There’s a high likelihood that we can help.

We decided to focus on the services that we felt would benefit the most people instead of listing out over 100 options. A choice that follows the principles of Hicks Law, a design law that states the more options you give a customer, the less likely it is they’ll buy something. (At least I thought it was interesting).

What our customers say!

Don’t just take our word for it, here’s what some of our customers think about us.

5+ hours saved per day

He just gets it and is able to understand our commercial and operational objectives in a way that I have not seen with previous web developers we have used.

Nick – The Dorset Meat Company

Hacked website repaired

I would recommend to anyone experiencing any kind of website problems and will 100% be returning to them should any problems arise in the future! Thank you, thank you, thank you!!

Staceycrummbs.co.uk

Web hosting & optimisation

Top in service. Top in customer service. Top in technical issues. Highly recommended and I look forward to continue working with the Duck.

Horst ichinenbridport.com